German Vocabulary for Housekeeping and Room Service

Lecturer
NIYITEGEKA Bosco
Category
1 Review

Course Description

Course Description: Tailored for housekeeping professionals, this course focuses on language skills specific to room service and cleaning tasks.

Course Outline:

Week 1: Communicating Maintenance Requests

  • Vocabulary for common maintenance issues
  • Reporting problems to the maintenance team
  • Ensuring guest comfort and safety

Week 2: Describing Room Amenities

  • Terms for various room features and amenities
  • Phrases for explaining room functionalities
  • Responding to guest inquiries about room facilities

Week 3: Handling Housekeeping Procedures

  • Vocabulary for cleaning supplies and tasks
  • Standard phrases for housekeeping interactions
  • Managing lost and found items

Week 4: Guest Interaction and Service Quality

  • Professional communication with guests
  • Handling special requests and issues
  • Role-playing housekeeping scenarios

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