Effective Communication in German for Restaurants

Lecturer
SINGIRANKABO William
Category
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Course Description

Course Description: Enhance language skills for restaurant staff to ensure seamless interactions with German-speaking diners, improving overall guest satisfaction.

Course Outline:

Week 1: Taking Orders and Making Recommendations

  • Phrases for greeting guests and seating arrangements
  • Vocabulary for menu items and daily specials
  • Recommending dishes and drinks

Week 2: Dealing with Special Dietary Requests

  • Common dietary restrictions and phrases
  • Communicating with the kitchen staff
  • Ensuring guest satisfaction with special requests

Week 3: Vocabulary Related to Food and Drinks

  • Extensive vocabulary for different types of cuisine
  • Beverage-related terms
  • Describing flavors and preparation methods

Week 4: Service and Interaction Etiquette

  • Professional communication with guests
  • Handling complaints and feedback
  • Role-playing different dining scenarios

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